Non-Discrimination & Accessibility Notice

Back in the Game Physical Therapy complies with applicable Federal civil rights laws and does not discriminate nor treat people differently because of race, color, national origin, age, disability, or sex (including (pregnancy, sexual orientation, and gender identity).

Our facility:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
Qualified interpreters
Information written in other languages
If you need these services, contact our Civil Rights Coordinator.
If you believe that our facility has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance per the information below:
Melissa Albert, Civil Rights Coordinator
4754 Martin Road, Flowery Branch, GA 30542
Phone: 770-967-4377
Fax: 770-967-8077
office@big-pt.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html

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